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HelpDesk 

If anything stated here won't work for you or if you just need an advice regarding anything not mentioned here, please, write an email to CERIT-SC support staff: support@cerit-sc.cz

To accelerate the execution of the issues, which are supposed to be caused by the MetaCentrum infrastructure resources (e.g., problems with the /storage volume, problems with modules' availability/configuration), please, direct your requests to the MetaCentrum technical support: meta@cesnet.cz

Your e-mail will create a ticket in our RT (Request Tracker) system, thanks to which you'll gain a detailed information about the process of solving of your request.

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